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Restaurant manager
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Destinations
Restaurants in Sofitel, Novotel, Mercure and large Ibis hotels
Restaurants in Accor Thalassa institutes
Lenôtre restaurants

Overview
The restaurant manager organises restaurant operations and aims continually to improve earnings.

What I do from day to day ...
…Ensure that guests receive a warm welcome and excellent service at the restaurant
…Handle any customer complaints, providing a swift solution
…Integrate, train and supervise the restaurant staff
…Draw up work schedules for staff according to expected occupancy rates
…Monitor invoicing and cash operations, and daily activity reports
…Manage stocks of fresh and non perishable foodstuffs
…Take part in preparing the budget

I ensure that guests are satisfied with the restaurant service. I guarantee that the equipment and rooms are kept in good working order. I may be involved in preparing the restaurant menu.

Spotlight on personality
  Commercial know-how
  Good financial management skills
  Listening and negotiation skills
  Teaching and motivational skills
  Good interpersonal skills
  Flexibility and responsiveness
  Thorough and well organised
  Dynamic
Professional background
  Vocational qualification or diplomain hospitality - food & beverage
  Significant previous experience in food & beverage management
  Business English as a second language
  Computer literate


Special features
  Frequent customer contact in the dining rooms
  Excellent presentation
  Numerate
  Physical and mental staying power
  Copes well under stress
Future prospects
  Food & beverage manager
  Larger restaurant or one from another Accor brand
  Opportunities abroad
 


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