 |
|
|
Destinations
Sofitel, Novotel, Suitehotel, Mercure hotels and large Ibis hotels
Accor Thalassa institutes
Overview
The floor steward assists with the provision of different services offered by the hotel and helps deliver a high quality of service.
What I do from day to day ...
…Clean and prepare dining rooms and/or meeting rooms in accordance with instructions
…Help the housekeeping team clean and tidy rooms and public areas (breakfast trays, linen…)
…Tidy the storage areas on a daily basis
I ensure that equipment and areas under my responsibility are kept in good order. I provide guests with information or direct them to someone who can help them. Depending on the brand, I may help prepare the breakfast room.
| Spotlight on personality |
 Outgoing personality and service minded
Flexibility and responsiveness
Listening skills
Fast and efficient worker
Thorough and well organised
|
|
|
|
Professional background |
Hospitality qualification
Previous professional experience preferred
...but not essential
|
|
|
|
|
| Special features |
Long periods of standing
Team player
Physical and mental staying power
Heavy lifting required
|
|
|
|
Future prospects |
Hotel team member
Waiter
Larger hotel or a hotel from another Accor brand
Opportunities abroad
|
|
|
|
