Home
 
Search
Hotel team member
Staff testimonies

Book on-line
Destinations
Etap and Formule 1 hotels

Overview
The hotel team member assists with all daily operations required to ensure the smooth running of the hotel.

What I do from day to day ...
…Provide a warm welcome for guests
…Make reservations
…Carry out invoicing and cash operations
…Set out the breakfast room
…Keep rooms and public areas clean
…Assist with hotel maintenance tasks

Depending on the hotel, I may also be required to assume other responsibilities such as the close of operations at the end of the day or checking deliveries.

Spotlight on personality
  Guest-oriented and service minded
  Sociable
  Flexibility and responsiveness
  Listening skills and adaptability
  Well organised
Professional background
  Vocational qualification or high-school diploma
  Previous experience in hospitality or in a customer service position preferred ...but not essential
  Working knowledge of English an advantage
  Computer familiar
Special features
  Long periods of standing
  Team player
  Physical and mental staying power
  Heavy lifting required
  Coordination with the general manager for most duties
  Possible night shifts (requiring greater autonomy)
Future prospects
  Assistant General Manager
  Reception
  Larger hotel
  Opportunities abroad



Back