Home
 
Search
Onboard catering steward
Staff testimonies

Book on-line
Destinations
Compagnie des Wagons-lits Sales department

Overview
The onboard catering steward sells and promotes food and beverage services on board all French railways, in stations and on platforms.

What I do from day to day ...
…Provide a warm welcome for customers
…Advise customers on services and develop additional sales
…Prepare and assemble both cold and heated products
…Handle cash transactions
…Manage stocks and orders
…Carry out a qualitative and quantitative inventory of supplies

I ensure that products are clearly presented and I adapt the sales pitch as each situation requires. I respect the rules of hygiene. I gather information about customer satisfaction and make suggestions for improvement.

Spotlight on personality
  Good interpersonal skills
  Outgoing personality and service minded
  Flexibility and responsiveness
  Well organised
  Ability to work autonomously
  Sales oriented
Professional background
  Vocational diploma in sales or trade
  2 years' experience in sales preferred ... but not essential
  Business English appreciated


Special features
  Physical and mental staying power
  Long periods of standing
  Heavy lifting required
  Punctual and reliable
Future prospects
  Restaurant
  Sales



Back