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General information on sustainable development :
A variety of media are used for this internal communication :
- The Accor Sustainable Development intranet which can be accessed in all the countries where Accor is established;
it provides details of Accor’s sustainable development policy, as well as good local practices,
available documentation and the group’s reporting tool.
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- AccorHotels is a bimonthly distributed to employees, which relays all the group’s activities.
Each edition contains articles describing the concrete actions taken in accordance with the Sustainable Development
policy pursued at all of Accor’s businesses.
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Environment :
Since the creation of the Environment Division in 1998, an intranet site dedicated to the Environment has been accessible to all Accor employees.
Updated regularly, this site, which can be accessed via the Sustainable Development intranet, enables people to follow the progress of
the environmental policy and to hold a dialogue with the environment team. Several documents are available on this site :
- The Hotel Environment Charter and accompanying guide, “Environment Guide for hotel managers”.
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- The "In hotels as in the home" leaflet, which sets out simple actions to be taken for proper energy use: electricity, water, gas and fuel, and poster.
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- The Comic Strip "Triera bien qui triera le dernier" [“He who sorts last sorts best”] was produced with the help of comic strip professionals and 40,000 copies were published in 1995. This is an amusing awareness document which explains the importance we attach to the environment in our hotel and tourism sectors
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- The hotel Overview (“understanding and managing water, energy, and waste in you hotel”) shows the main areas of a hotel and provides standard consumer details for each establishment (room, restaurant, cuisine, etc.) in the form of "information bullets".
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- The Environment Specifications (fiches pratiques) are intended for hotel managers and maintenance technicians for information purposes and for setting up regulatory procedures at the establishments. These specifications cover refrigerant fluids, halons, packaging waste, organic waste, oil tanks and batteries and neon tubes.
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- In 2004, the Sustainable Development Division invested in a wide-ranging action to raise employee awareness
by producing a 27-minute film on the environment. This film is built around testimonies gathered from employees
on all five continents. Each hotel will be sent its DVD, which has been translated into eight languages, in 2005.
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Human Resources :
The Accor group currently has 168,500 employees. The internal communication tools of the Human Resources Department
are highly diversified. This division disseminates internal news and provides many portals offering a variety of
services (Accorjobs, Accor Career Management, Innovaccor, etc.)
Suppliers :
Communication on fair trade takes the form of leaflets distributed in the hotels to staff and clients.
Leaflets are available at the 1,100 hotels (to date) serving products deriving from fair trade.
Local communities :
Under the partnership with Plan, Accor created several internal communication tools to promote sponsorship of children and projects within its teams. The Group's publications also encourage local initiatives in support of the Red Cross.
In addition, to fight against child sex tourism, the Group has developed a program of actions specifically addressed to its employees. Training sessions help show the staff Accor's commitment, and serve to define risky situations, expose the negative effects of this scourge and give employees the means to fight against it.
On the Group intranet, a specific section covers the many actions undertaken on behalf of the local communities.
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