Sales Manager (m/f)
What exactly does my mission involve?
- Be responsible for planning and managing the overall sales and marketing of the hotel
- Maximize revenue, and meeting/exceeding hotel profit objectives
- Create and Monitor marketing initiatives
- Supervize reservation and sales department
- This profession exists…
In the most of upscale hotels and in the headquarters of the Group in the world
Is responsible for planning and managing the overall sales and marketing of the hotel
Maximize revenue, and meeting/exceeding hotel profit objectives
Create and Monitor marketing initiatives
Supervize reservation and sales department
Customer relations
Actively participate in sales presentations, property tours and customer meetings
Propose appropriate responses to customer needs
Develop and retain customer portfolios
Anticipate and address guest issues and establish proactive processes to promote guest satisfaction
Professional technique / Production
Direct and manage all sales activities to maximize revenue for the hotel
Develop new plans and programs and determine their effectiveness
Manage performance issues that arise within the sales and reservations teams
Analyse and check how the market in the sector is developing: monthly reporting, preparation of management charts, budget management.
Manage/direct all advertising, public relations and promotional activities in conjunction
with corporate marketing and public relations departments
Team management
Conduct a daily briefing with departments on current key activities
Interact in a positive way with all team members to ensure a guest experience
Integrate, train and supervise employees and supports them in their professional development
Administration
Set sales and expenses budgets for his/her area of responsibility. Follow them up and ensures corrective actions as necessary.
Ensure the implementation and the monitoring of process
Ensure optimal compliance with corporate sales strategy