Why choose Accor: develop your skills with Accor
Develop your skills with Accor
For the past 40 years, training and development of skills of our employees have been at the core of the Group’s Human Resources policy and contribute every day to the development of our teams and the professionalism of their service to our customers.
To meet the high standards expected by our customers, Accor values training highly and commits to providing at least one training course per year for employees.
The Group’s training strategy is based on a network of 16 Academies in the main regions of the world. This network permanently researches and provides innovative solutions to ensure the effectiveness of training actions and facilitate “knowledge management” through sharing experience and best practices within the Group.
The Accor Académie’s permanent objective in the world is to accompany the professional progress and personal development of the Group’s 150,000 employees, and to provide local training solutions adapted to a country’s cultural characteristics.
In 2008, 160,941 employees participated in at least one training course, of which over 135,300 were non management, an effort representing 2% of the workforce.
Example of an international training program:
The Accor “RM Pass” is an international development and training program leading to Revenue Management certification, whose objectives are to:
- guarantee a level of knowledge and professionalism in Revenue Management across the brands and countries
- develop and maintain a Revenue Management “talent pool” to supply the activity in coming years
- accompany the professional Revenue Managers in their development and career prospects
RM training for certification is based on three levels of expertise enabling each person to be trained according to their Revenue Management responsibilities.
This programme is for Accor Hospitality employees with responsibilities in the management of their hotel revenue.