Contact

Customer

Your question is about:

• A hotel reservation or cancellation
• Your most recent stay in a hotel
• The A|Club preferred customer card
• Services for corporate customers and groups
• The accor.com corporate website
• Other
• The booking website accorhotels.com

Job applicant

Your question is about:

• Recruitment procedures or the Group’s human resources policies
• Your application
• The accor.com corporate website
• Our employment opportunities
• Other

Investor

Your question is about:

• Investor relations
• Franchising and hotel development
• The annual report and the reference document
• The accor.com corporate website
• Other

Analyst

Your question is about:

• Financial communication
• Investor relations
• The annual report and the reference document
• Other

Individual shareholder

Your question is about:

• The annual meeting
• Relations with individual shareholders
• The annual report and the reference document
• The accor.com corporate website
• Other

Supplier

Your question is about:

• The purchasing division
• Other

Other contacts

Your question is about:

• Corporate giving
• Sponsorship
• Sustainable development
• Foundation Accor
• The accor.com corporate website